We are welcoming new patients!

DIRECT BILLING/PAYMENT: We offer direct billing with most insurance companies. E-transfer is our preferred form of payment however we accept all credit cards as well via Jane Payments (uploading your credit card on file).

LOCATION & PARKING: This page of Otto’s website contains information on how to get here and etc.

COMMUNICABLE DISEASE SCREENING: If you are feeling unwell or are experiencing symptoms relating to any communicable diseases, please cancel & reschedule for when you are asymptomatic. If you are unsure, please don’t hesitate to reach out to your respective practitioner to check in. Please practice proper hand-washing & mask-wearing hygiene in all instances otherwise.

CANCELLATION POLICY: Please be mindful of the cancellation policy to avoid any charges. Your patient profile with Jane allows you to reschedule/cancel appointments outside of the 24 hour period at your convenience. For all appointments rescheduled/cancelled with less than 24 hours notice, please contact us directly Otto: ottochanrmt@gmail.com/778-999-2989 , Aleisha: aleishaseggie.rmt@gmail.com/778-847-4760 , Nicole: Nikicr.rmt@gmail.com/604-828-2896

WAITLIST: If you can’t find an appointment time for yourself, we highly encourage you to utilize our customizable Waitlist feature. Please be sure to select the location/practitioner you would like to see

Thank you for stopping by and we look forward to seeing you soon.

Otto, Aleisha & Niki